Sign in with DiscordCheck instance health and the latest connection event in the dashboard. Never share the token in chat; reinstall it through the secure manager flow if needed.
SUPPORT
A clear place to start when something goes wrong
Fast paths for setup, order flow, ticket behavior, transcripts, and instance health.
Check the configured transcript channel, bot permissions, and automatic transcript setting. Diagnostics will identify the missing channel.
No. Every customer instance is locked to its approved guild and refuses commands elsewhere.
A backup is created before updating. If health checks fail, the instance can be rolled back safely.